Production & Shipping Timelines
Handcrafted takes time.
Our holiday order deadlines have passed and orders placed now will not arrive before Christmas.
Waited too long? Get her a gift card.
The date you receive your order will depend on how long it takes us to make your jewelry here in our North Carolina studio (production time) and how long it takes the shipping service to deliver your order (shipping time). Select from the options below to estimate your order’s arrival date.
Destination
Production Options
· Our studio is finishing up orders placed before the Christmas shipping deadlines and then we will be taking a holiday break. Orders placed now will not ship until the new year. Please allow up to 20 business days for us to make your order and get it shipped out.
· We normally offer rush production for an additional charge, but that option is temporarily unavailable.
Shipping Options
· Your order should be delivered within 2–3 business days after it has been produced and shipped. FREE with orders of $150 or more, or $7.
· Your order should be delivered within 1–2 business days after it has been produced and shipped. $25.
Orders to North America are typically delivered between 3 and 5 business days after they have been produced and shipped.
All international orders are final sale and cannot be returned.
Please understand that while we follow protocol to ensure that your package does not get held in customs unnecessarily, we have no control over it once it’s delivered to the shipping agent. Customs can delay international shipments by up to 7 weeks. While this is rare, it does happen occasionally and is beyond our control.
Import duties, taxes, and custom fees are not included in the shipping charges and are the sole responsibility of the customer. These charges are normally collected by the shipping company. Please be aware if you refuse a shipment from Erica Sara Designs, you are still responsible for the original charges and any incurred import fees or taxes, and the charge to your credit card will not be refunded.
If your country does not appear as an option on the checkout page, you can contact us and ask if we are able to ship to it. Please include your city and postal code in your note.
For reference, here’s what our Christmas ordering deadlines were: